Frequently Asked Questions

Please read our FAQ before sending us a message.

Shipping Rate:

  • Pretoria Region: R40
  • Gauteng Region (excluding Pretoria): R90
  • Major Metros (North West, Free State, Limpopo, Mpumalanga, Kwazulu-Natal, Eastern Cape, Western Cape, Northern Cape): R140

Shipping Delivery Time

  • Handling Time – Please allow 1-2 business day for handling.
  • Transit Time – Please allow 1-5 business days for transit time for courier company to delivery your order.

Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

How Secure is Shopping on Myso.co.za? Our online shop prioritizes the security of your shopping experience. We use advanced encryption technologies, like SSL (Secure Sockets Layer), to ensure that your personal and payment information is protected during transmission.Additionally, we regularly update our security protocols and work with trusted payment service providers to further safeguard your transactions.

Is My Data Protected? Absolutely. Protecting your data is a top priority for us. We adhere to stringent data protection regulations to ensure your personal information is kept confidential and secure. We only use your data for processing orders and enhancing your shopping experience, and it's never shared with third parties without your explicit consent.